Contact Air Transat Customer Service
Air Transat Phone Numbers and Emails
Toll-Free Number:
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(877) 872-6728Toll-free from Canada and USA
Customer Service:
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(800) 387-2672Toll-free
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(866) 234-5136Toll-free TTY
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+1 514 906 5111Assistance for passengers at destination
Contact Information
Air Transat Website:
Air Transat Help Center:
Corporate Office Address:
Air Transat A.T. Inc.
300 Léo-Pariseau, Suite 1200
Montreal,
Quebec
H2X 4C2
Canada
How Good is Air Transat's Customer Service?
Summary of Air Transat Customer Service Calls
345
TOTAL
CALLS
CALLS
02:00
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Air Transat?
Request for Information Question:
- “Questions about medication on flight”
- “To check bag to flight”
- “Status of flight Ts 557”
Refund Question:
- “Refund issues”
- “Refund”
- “My refund request file number is not valid”
Activation/ Cancellation Question:
- “Canceling a flight”
- “Cancellation flights”
- “Missed fligh due to cancellation”
Payments and Charges Question:
- “Acsesabillity”
- “There is a recurring charge on a a credit card”
- “Unknown transaction on my credit card”
Return/ Replace Question:
- “Changed my return”
- “Just returned from UK trip and both flights were the worst I have ever had with Air Transat paid for options plus and seat selection plane was changed and on both flights seats were horrable and we paid for them”
- “Our flight was changed without our knowledge for the second time, we are now stuck in Miami and need to return home by tomorrow”
Product/ Service Question:
- “Damaged luggage”
- “Bagaje damage”
- “To buy a ticket”
Shipping and Delivery Question:
- “I have booked a trip but haven't received an email confirmation”
- “Buy package for spain”
- “I never received my booking information”
Staff Question:
- “Information re lounges at Trudeau”
- “Bad services travelling club clasd”
Account Question:
- “Item forgotten in the Room at Senator , Dominican”
Other Question:
- “Savoir si nous pouvions réserver un vol sans avoir reçu notre numéro de passeport”
- “Check in”
- “Lose Item”
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Air Transat